Our enterprise cloud series marches on, from cloud security earlier this week to today’s focus on cloud availability and performance.
We’re keeping it short and direct in today’s post. We’ll stay focused on one word that will tell cloud solution customers almost everything they need to know about the maturity of their solution provider.
And that maturity level is every bit associated with the provider’s ability to continuously deliver both availability and performance in the cloud. That one word is…Transparency.
Cloud vendors that are public and transparent about these metrics are clearly confident in meeting the highest customer standards. They clearly have no problem being held accountable to these standards. It’s similar to a solution provider that offers a free, full-feature trial version of their product (as Adaptive does with its cloud software suite).
Vendors that are not transparent, on the other hand,should be
We believe that performance shouldn’t be something customers ever have to worry about. Instead, it’s something we must continually manage to meet expectations. We understand that, in order for business data analytics to be actionable and engaging, speed and performance are absolutely foundational.
So how do the top cloud providers constantly meet customer availability and performance expectations? At Adaptive, we do so with continual monitoring of system response time, which enables our team to identify emerging usage patterns and ensure that the appropriate infrastructure is engaged to meet trending demand.
Furthermore, Adaptive performs a series of performance benchmarks and tests to ensure optimal response time of our cloud platform. This method, together with our in-memory technology, yields amazingly consistent responsiveness on which Adaptive’s planning, budgeting, and forecasting software customers can always rely upon. It’s a level of service typically unheard of with in-house or point solutions.
And in case you were wondering, as of October 2013 Adaptive Planning has averaged 99.997% availability for the last four-month period.
Missed the first three parts of our enterprise cloud series? Check them out today!
Follow Paul Turner on Twitter @pauljturner99.